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Compliance Frameworks

Compliance Reporting

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title: Compliance Reporting category: Compliance Frameworks tags: compliance, reporting, evidence, audit, export priority: Normal

Compliance Reporting

IdentityCenter provides comprehensive reporting capabilities designed to satisfy both internal governance needs and external audit requirements. This article covers the available report types, export options, automated scheduling, and best practices for audit preparation.

Report Types

IdentityCenter includes five primary compliance report types, each serving a distinct audience and purpose:

Framework Compliance Summary

Provides a high-level view of your compliance posture across one or more active frameworks.

Report Field Description
Framework Name The compliance framework being evaluated
Compliance Score Percentage of controls with zero violations
Total Controls Number of controls defined in the framework
Passing Controls Controls with no active violations
Failing Controls Controls with one or more active violations
Trend Score change compared to previous reporting period

This report is ideal for executive stakeholders and board-level reporting where a summary view of compliance status is needed.

Policy Violation Report

Lists all active violations across selected policies, with filtering and grouping options.

Report Field Description
Policy Name The policy that generated the violation
Violation ID Unique identifier for the violation
Object The identity or account in violation
Severity Critical, High, Medium, Low, or Info
Detected Date When the violation was first identified
Age Number of days the violation has been open
Assigned To The person responsible for remediation
Status New, Active, Remediated, Excepted, Closed

Filters allow you to narrow results by framework, severity, status, date range, organizational unit, or specific policy.

Remediation Status Report

Tracks the progress of violation remediation efforts across your organization.

Report Field Description
Total Violations All violations in the reporting period
Remediated Violations that have been resolved
Open Violations still awaiting remediation
Excepted Violations with approved exceptions
Remediation Rate Percentage of violations resolved
Mean Time to Remediate Average days from detection to resolution
Overdue Violations past their expected resolution date

This report is critical for demonstrating to auditors that your organization actively addresses compliance gaps.

Access Review Completion Report

Summarizes the status and outcomes of access review campaigns tied to compliance requirements.

Report Field Description
Campaign Name The access review campaign
Framework Associated compliance framework
Total Reviews Number of access decisions required
Completed Reviews that have been decided
Pending Reviews awaiting reviewer action
Approved Access confirmed as appropriate
Revoked Access removed during review
Completion Rate Percentage of reviews completed
Deadline Campaign due date

Access review reports are frequently required for SOX, HIPAA, and PCI-DSS audits to demonstrate periodic access certification.

Control Effectiveness Report

Evaluates how well each control is performing over time, helping you identify areas that need attention.

Report Field Description
Control ID Framework control identifier
Control Name Human-readable control name
Policy Count Number of policies implementing this control
Violation Count Total violations generated
Recurrence Rate How often violations reappear after remediation
Average Resolution Time Mean days to resolve violations
Effectiveness Rating Calculated rating based on violation trends

A high recurrence rate indicates a systemic issue that may require process changes rather than individual remediation.

Exporting Reports

All reports can be exported in multiple formats:

Format Best For Features
CSV Data analysis, spreadsheet manipulation Raw data, easy to filter and pivot
Excel (.xlsx) Formatted reports with multiple sheets Styled headers, auto-width columns, charts
PDF Formal distribution, archival Page headers/footers, branding, signatures

To export a report:

  1. Navigate to the report in the Compliance Center or Reports section
  2. Configure your filters (date range, framework, severity, etc.)
  3. Click the Export button in the toolbar
  4. Select the desired format
  5. Choose whether to include charts and summary sections (Excel and PDF only)
  6. The file downloads to your browser

Tip: For recurring audit needs, save your filter configuration as a report template. This ensures consistent reporting across audit periods.

Scheduling Automated Reports

IdentityCenter can generate compliance reports on a schedule and deliver them automatically via email.

Configuring a Scheduled Report

  1. Navigate to Administration > Reports or the Compliance Center
  2. Select the report type you want to schedule
  3. Configure filters and parameters
  4. Click Schedule Report
  5. Set the schedule:
Schedule Option Description
Daily Generate every day at a specified time
Weekly Generate on a chosen day of the week
Monthly Generate on a specific day of the month
Quarterly Generate at the end of each quarter
Custom Cron-based schedule for advanced needs
  1. Configure delivery recipients (email addresses)
  2. Select the export format (CSV, Excel, or PDF)
  3. Save the schedule

Scheduled reports are processed by the background job scheduler and delivered as email attachments.

Evidence Collection for Auditors

When preparing for an external audit, you need to provide evidence that your controls are operating effectively. IdentityCenter simplifies this process by consolidating identity governance data into auditor-friendly formats.

What Auditors Typically Request

Audit Requirement IdentityCenter Evidence
Access review completion Access Review Completion Report showing 100% completion rate
Segregation of duties enforcement Policy Violation Report filtered to SoD policies with zero open violations
Timely deprovisioning Remediation Status Report showing terminated accounts disabled within SLA
Periodic access certification Campaign history with reviewer decisions and timestamps
Privileged access monitoring Policy Violation Report filtered to privileged access policies
Exception documentation Exception register with justifications and expiration dates
Change audit trail Change Audit Log export showing all identity modifications

Building an Audit Evidence Package

To assemble a complete evidence package:

  1. Define the audit period - Set your report date range to match the audit window (e.g., fiscal year)
  2. Generate framework summary - Export the Framework Compliance Summary for each relevant framework
  3. Export violation history - Include both open and resolved violations to show remediation activity
  4. Include access review results - Export all campaigns completed during the audit period
  5. Document exceptions - Export the exception register with business justifications
  6. Attach policy definitions - Export your policy configurations to show what rules are being enforced
  7. Include trend data - Show compliance score improvement over the audit period

Mapping IdentityCenter Data to Audit Requirements

Different frameworks emphasize different aspects of identity governance. Use the following mapping to ensure your reports address the right requirements:

Framework Key Report Critical Data Points
SOX Access Review Completion, Policy Violations SoD violations, review completion rate, remediation timeliness
HIPAA Policy Violations, Control Effectiveness PHI access controls, minimum necessary enforcement, breach indicators
GDPR Remediation Status, Framework Summary Data access scope, consent tracking, right-to-access fulfillment
PCI-DSS Policy Violations, Access Review Completion Unique user IDs, cardholder data access, quarterly reviews
ISO 27001 Framework Summary, Control Effectiveness Control maturity, continuous improvement evidence, risk treatment
NIST Framework Summary, Remediation Status Risk assessment results, control implementation, incident response

Dashboard Metrics

The Compliance Center dashboard provides real-time metrics that summarize your compliance posture:

Metric Description Target
Compliance Score Percentage of passing controls across all frameworks > 90%
Open Violations Total active violations across all policies Trending downward
Remediation Rate Percentage of violations resolved within SLA > 85%
Mean Time to Remediate Average days from detection to resolution < 14 days
Exception Count Number of active policy exceptions Minimize, review quarterly
Access Review Completion Percentage of reviews completed on time 100%

These metrics can be viewed for a specific framework or aggregated across all active frameworks.

Best Practices for Audit Preparation

  1. Generate reports consistently - Run the same reports monthly so you have continuous evidence, not just point-in-time snapshots at audit time.

  2. Archive historical data - Export and store compliance reports at the end of each reporting period. Auditors may request data spanning multiple years.

  3. Automate wherever possible - Use scheduled reports to reduce the manual effort required during audit preparation.

  4. Validate data accuracy - Before submitting reports to auditors, verify that the data matches your expectations. Cross-reference a sample of violations with the actual directory state.

  5. Prepare a narrative - Reports alone do not tell the full story. Prepare a brief narrative explaining your compliance program, how IdentityCenter supports it, and how you handle exceptions.

  6. Track remediation diligently - Auditors focus heavily on how you respond to findings. Demonstrate that violations are acknowledged, assigned, and resolved within defined timeframes.

  7. Review exception register - Ensure all active exceptions have current justifications and have not expired. Expired exceptions with open violations are audit findings.

Next Steps

Tags: compliance reporting evidence audit export

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